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You’ve Got Questions - We’ve Got Answers

What You Need to Know

FAQ: FAQ

Do I need travel insurance?

Yes, you do. 

Insurance is a must for Vietnam, as the cost of major medical treatment is prohibitive. A travel-insurance policy to cover theft, loss and medical problems is the best bet.

Some insurance policies specifically exclude such ‘dangerous activities’ as riding motorbikes, diving and even trekking. Check that your policy covers an emergency evacuation in the event of serious injury.

If you're driving a vehicle, you need a Vietnamese insurance policy.

How do I find out about visa requirements?

Some nationalities need a visa in advance for all visits, some don't. The standard length of stay for tourist visas is 30 days; for visa-exempt nationalities it is 15 days.


Types of Visas


The (very complicated) visa situation has recently changed for many nationalities, and is fluid – always check the latest regulations. The government has relaxed visa-exemption rules to include more countries and reduced visa fees in a bid to stimulate tourism.

Firstly, if you are staying more than 15 days and from a Western country, you'll still need a visa (or approval letter from an agent) in advance. If your visit is less than 15 days, some nationalities are now visa-exempt.

Tourist visas are valid for either 30 days or 90 days. A single-entry 30-day visa costs US$20, a three-month multiple-entry visa is US$70.

Until recently there have been two methods of applying for a visa: via online visa agents, or via a Vietnamese embassy or consulate. That is changing as e-visas are rolled out for many visitors.


Online Visa Agents


This is now the preferred method for most travellers arriving by air, since it's cheaper, faster and you don't have to part with your passport by posting it to an embassy. It can only be used if you are flying into any of Vietnam's five international airports, not at land crossings. The process is straightforward: you fill out an online application form and pay the agency fee (around US$20). You'll then receive by email a Visa on Arrival approval letter signed by Vietnamese immigration which you print out and show on arrival in a separate queue at customs, where you pay your visa stamping fee in US dollars, cash only. The single-entry stamping fee is US$25, a multiple-entry stamping fee is US$50. There is no additional visa fee. There are many visa agents, but we recommend you stick to well-established companies;the following two are professional and efficient:

Vietnam Visa Choice (www.vietnamvisachoice.com) Online support from native English-speakers and they guarantee your visa will be issued within the time specified.

Vietnam Visa Center (www.vietnamvisacenter.org) Competent all-rounder which offers a two-hour express service for last-minute trips.


Visas via an Embassy or Consulate


You can also obtain visas through Vietnamese embassies and consulates around the world but fees are normally higher than using a visa agent, and (depending, on the country) the process can be slow. In Asia, Vietnamese visas tend to be issued in two to three working days in Cambodia, or in Europe and North America it takes around a week.


E-visas


A pilot e-visa program introduced in early 2017 allows visitors to apply for visas online through the Vietnam Immigration Department. Citizens of 40 countries are eligible, including those from the UK and the USA. E-visas are single-entry only, valid for 30 days (nonextendable), and cost US$25. Processing takes three to five days. As this is a pilot program, conditions may change and some website glitches have been reported; check the latest and apply at www.immigration.gov.vn.


Visa-exempted Nationalities


At this time, citizens of the following countries do not need to apply in advance for a Vietnamese visa (when arriving by either air or land). Always double-check visa requirements before you travel as policies change regularly.

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Where can I find current exchange rates for Vietnamese money?

Current Vietnam dong exchange rates are available on the internet. Please try the link given below. Note: You can not buy or exchange dong outside Vietnam.
Vietnamese Money

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You can also exchange money at the airport but the exchange rate is not favorable. Try to exchange currency at a local bank, if possible. If you must get colones at the airport, exchange the bare minimum and then head to a bank.

What's the weather like in Vietnam?

Vietnam’s weather varies from the sub-tropics in the North to the tropics in the South. The humidity is high, with average ranging around 84% a year.  Moderated by two monsoons, the average temperature (from 22 to 27 degree celcius) is lower than other countries also in the equatorial regions. The weather varies greatly from North to South, depending on elevation and type of landscape.

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